FAQs

What currency are the prices do I see in the site?
All prices are in USD.

I just placed an order, when will it ship?
At The Magnetic Press, each order is made just for you! Please allow 3–5 business days for production before your order ships.

Once your order is ready, it will be shipped via USPS with tracking provided. Shipping times typically range from 3–7 business days, depending on your location.

I am not in love with my order, can it be returned? What if there is an issue?
At The Magnetic Press, each item is made uniquely for you, which means returns and refunds are not accepted due to the personalized nature of our products.

However, your satisfaction is very important to us. If you are not completely happy with your order, please reach out — we are committed to making it right.

Contact us at themagneticpress@gmail.com within 7 days of receiving your order, and we’ll work with you to find a solution.

I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order confirmation email. Once you double check if the address given is wrong kindly notify us via email at themagneticpress@gmail.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

I have a question that wasn't answered, can you please help?
Absolutely! Please send us an email to themagneticpress@gmail.com and we will be happy to assist you in any way we can. We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly. Thank you!